Florida SB 334: Professional Regulation

Bill Text

334 
Deactivation from Transportation Network Company Digital Networks 
2025-11-03T11:54:28Z 
Defining the term “deactivation”; specifying circumstances under which deactivation may occur; requiring a transportation network company (TNC) to establish and maintain a deactivation policy; requiring TNCs to contract with a nonprofit organization for a specified purpose; authorizing deactivated drivers to appeal deactivation before a specified third-party arbitrator, etc. 
Original Filed Version 
2026 
S 
2026-07-01T00:00:00Z 
GB 
General Bill 
__ 

 Florida Senate - 2026 SB 334 

 By Senator Smith 

 17-00057-26 2026334__ 
 1 A bill to be entitled 
 2 An act relating to deactivation from transportation 
 3 network company digital networks; amending s. 627.748, 
 4 F.S.; defining the term “deactivation”; specifying 
 5 circumstances under which deactivation may occur; 
 6 requiring a transportation network company (TNC) to 
 7 establish and maintain a deactivation policy; 
 8 specifying requirements for such policy; requiring 
 9 TNCs to contract with a nonprofit organization for a 
 10 specified purpose; requiring TNCs to review an appeal 
 11 and make a determination on the appeal within a 
 12 certain timeframe; requiring TNCs to make a certain 
 13 assessment when making such determination; authorizing 
 14 deactivated drivers to appeal deactivation before a 
 15 specified third-party arbitrator; specifying the 
 16 manner of selecting the arbitrator if a TNC and a 
 17 deactivated driver cannot agree; providing 
 18 construction; providing an effective date. 
 19 
 20 Be It Enacted by the Legislature of the State of Florida: 
 21 
 22 Section 1. Present paragraphs (a) through (h) of subsection 
 23 (1) of section 627.748, Florida Statutes, are redesignated as 
 24 paragraphs (b) through (i), respectively, a new paragraph (a) is 
 25 added to that subsection, and subsection (19) is added to that 
 26 section, to read: 
 27 627.748 Transportation network companies.— 
 28 (1) DEFINITIONS.—As used in this section, the term: 
 29 (a) “Deactivation” means a process by which a TNC driver is 
 30 no longer authorized to accept rides through the digital network 
 31 and has his or her access to the TNC digital network revoked. 
 32 (19) DEACTIVATION.—Deactivation may occur when a TNC driver 
 33 receives poor rider ratings, violates the TNC’s safety or other 
 34 policies, or fails to meet vehicle or insurance requirements. A 
 35 TNC must establish and maintain a clear, written deactivation 
 36 policy. This policy must provide TNC drivers with the 
 37 opportunity to appeal deactivation. The TNC must contract with a 
 38 nonprofit organization that has experience working with diverse 
 39 populations to assist drivers in navigating the appeals process. 
 40 The TNC must review any appeal by the TNC driver and issue a 
 41 determination on deactivation within 30 days after receiving the 
 42 appeal. In making this determination, the TNC must assess 
 43 whether the evidence supports the determination that the driver 
 44 violated the TNC’s policies. Deactivated drivers may appeal any 
 45 deactivation before a mutually agreed upon third-party 
 46 arbitrator who is a member in good standing of the American 
 47 Arbitration Association (AAA) or its successor. If the TNC and 
 48 the deactivated driver cannot agree on an arbitrator, the 
 49 parties must obtain a list of five arbitrators recommended by 
 50 the AAA. To select the arbitrator, the TNC and the deactivated 
 51 driver shall alternate striking one name from the list until 
 52 only one remains, who will serve as the arbitrator. This 
 53 subsection does not preclude a TNC driver from bringing a cause 
 54 of action against the TNC in a court of competent jurisdiction 
 55 regarding the circumstances of a deactivation. 
 56 Section 2. This act shall take effect July 1, 2026.