New York A 8369: Requires cable television companies to issue credits for service outages

Bill Text

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A08369 Summary:

BILL NOA08369 

&nbsp

SAME ASNo Same As

&nbsp

SPONSORDilan

&nbsp

COSPNSR

&nbsp

MLTSPNSR

&nbsp

Add §224-d, Pub Serv L

&nbsp

Requires cable television companies to issue credits for service outages to all affected subscribers.

Go to top A08369 Actions:

BILL NOA08369 

&nbsp

05/13/2025referred to corporations, authorities and commissions

01/07/2026referred to corporations, authorities and commissions

Go to topA08369 Committee&nbspVotes:

Go to topA08369 Floor&nbspVotes:

There are no Assembly votes for this bill in this legislative session.

Go to topA08369 Text:

 STATE OF NEW YORK
 ________________________________________________________________________

 8369

 2025-2026 Regular Sessions

 IN ASSEMBLY

 May 13, 2025
 ___________

 Introduced by M. of A. DILAN -- read once and referred to the Committee
 on Corporations, Authorities and Commissions

 AN ACT to amend the public service law, in relation to requiring cable
 television companies to issue credits for service outages

 The People of the State of New York, represented in Senate and Assem-
 bly, do enact as follows:

 1 Section 1. The public service law is amended by adding a new section
 2 224-d to read as follows:
 3 § 224-d. Credit for service outage. 1. When a service outage affecting
 4 any subscriber exists due to a particular service interruption cause, a
 5 cable television company shall issue a credit allowance to such
 6 subscriber pursuant to the provisions of subdivisions two, three and
 7 four of this section.
 8 2. If interruption continues for twenty-four hours or more, one thir-
 9 tieth of the monthly rate for all services and facilities furnished and
 10 billed by the service provider that are rendered useless or substantial-
 11 ly impaired for each twenty-four-hour period or fraction thereof.
 12 3. If a service interruption is for less than twenty-four hours, and
 13 if credit is requested by the subscriber on the grounds that service for
 14 the day was substantially impaired by such interruption or inter-
 15 ruptions, then, a credit allowance will be issued for such day at one
 16 thirtieth of the monthly rate.
 17 4. If the service provider reasonably determines that the interruption
 18 was in part caused by the loss of commercial power to the service
 19 provider's network, the credit allowance period will begin twenty-four
 20 hours after commercial power is restored.
 21 5. The minimum credit for a service outage shall be equal to one thir-
 22 tieth times the applicable monthly charge for each twenty-four-hour
 23 period during which a service outage continues for at least four hours.
 24 6. A cable television company shall be responsible for every service
 25 outage except for interruption of programming to provide emergency

 EXPLANATION--Matter in italics (underscored) is new; matter in brackets
 [ ] is old law to be omitted.
 LBD11910-01-5

 A. 8369 2

 1 information to the public using the emergency alert system as defined in
 2 16 NYCRR 896.5.
 3 7. This section shall not apply to commercial customers who receive
 4 service pursuant to a negotiated agreement that includes a customer
 5 credit provision for service interruptions.
 6 § 2. This act shall take effect on the ninetieth day after it shall
 7 have become a law.

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