Connecticut HB 5373: AN ACT CONCERNING THE INSURANCE DEPARTMENT'S RECOMMENDATIONS FOR REVISIONS TO THE INSURANCE STATUTES.

Status: SIGNED BY GOVERNOR (as of 2026-06-02)

State: Connecticut · Session: 2026 · Bill: HB 5373

Subjects: Aging and Disability Services, Department of, Appeal and review, Assessments, Casualty insurance, Certificates and certification, Claims, Confidentiality, Connecticut Insurance Guaranty Association Act, Corporate annual reports, Drugs, Emergency Services and Public Protection, Department of, Employees, Fall prevention, Fees, Foreign corporations, Health Strategy, Office of, Health care centers, Health insurance, Health insurance claims denials, Healthcare Advocate, Office of the, Insurance, Insurance Department, Insurance Fund, Insurance agents and brokers, Insurance companies, Internet, Investigations, Licenses, Medical care, Motor Vehicle Department, Motor vehicle insurance, Negotiable instruments, Notices, Personal risk insurance, Police, Records, Reinsurance, Reports, Revenue Services, Department of, Service of process, Studies, Tax returns, Terrorism, Third-party administrators (insurance), Utilization review, Viatical settlements

Bill Text

Substitute House Bill No. 5373 
 
Public Act No. 26-69 
 
 
AN    ACT    CONCERNING    THE    INSURANCE    DEPARTMENT'S 
RECOMMENDATIONS   FOR   REVISIONS   TO   THE   INSURANCE 
STATUTES. 
Be  it  enacted  by  the  Senate  and  House  of  Representatives  in  General 
Assembly convened: 
 
Section  1.  Section  38a-26  of  the  general  statutes  is  repealed  and  the 
following is substituted in lieu thereof (Effective October 1, 2026): 
(a) Service of process on the commissioner as provided in section 38a-
25 shall be made by delivering two copies thereof to the commissioner, 
or to the office of the commissioner, or to an official or office of an official 
designated by the commissioner to receive service. The person serving 
process  shall  pay  to  the  office  of  the  commissioner  the  fee  set  for  that 
service by section 38a-11, for each person or insurer to be served. 
(b) The  commissioner  shall  immediately  send  by  registered, [or] 
certified or electronic mail one copy of the process to the person to be 
served  as  follows:  (1)  To  that  person's  last-known  principal  place  of 
business, residence, [or] post-office address or electronic mail address, 
or (2) if a foreign insurance company, to the secretary of the company or 
designee  of  the  company,  or  (3)  if  an  alien  insurance  company,  to  the 
resident  manager,  if  any,  in  this  country,  or  (4)  if  a  fraternal  benefit 
society, to the secretary or corresponding officer of the society. Service 

Substitute House Bill No. 5373 
 
Public Act No. 26-69 2 of 53 
 
by  electronic  mail  as  provided  in  this  subsection  shall  be  made  to  the 
last-known  electronic  mail  address  of  the  person,  secretary,  designee, 
resident  manager,  secretary  or  officer  to  be  notified,  as  applicable,  as 
filed with and maintained by the commissioner. 
(c) The commissioner shall retain the second copy of the process for 
his  files.  The  commissioner  shall  keep  a  record  of  all  process  served, 
showing the day and hour of service. 
(d) Proof of service shall be evidenced by a certificate signed by the 
commissioner or by the official designated to receive service of process, 
showing the service made on him and mailing by him, attached to the 
second copy of the process. 
(e) No  plaintiff  or  complainant  shall  be  entitled  to  a  judgment  or 
determination  by  default  in  any  action  or  proceeding  in  which  the 
process  is  served  under  this  section  until  the  expiration  of forty-five 
days  from  the  date  of  service  of  process  commencing  the  action  or 
proceeding. 
Sec.  2.  Section  38a-774  of  the  general  statutes  is  repealed  and  the 
following is substituted in lieu thereof (Effective October 1, 2026): 
(a) The commissioner, after reasonable notice to and hearing of any 
licensee, may suspend or revoke the licensee's license for cause shown. 
In addition to or in lieu of suspension or revocation, the commissioner 
may impose a fine not to exceed five thousand dollars. Hearings may be 
held   by   the   commissioner   or   by   any   person   designated   by   the 
commissioner. Whenever a person other than the commissioner acts as 
the  hearing  officer,  such  person  shall  submit  to  the  commissioner  a 
memorandum  of  the  findings  and  recommendations  upon  which  the 
commissioner may base a decision. 
(b) Notwithstanding the provisions of subsection (c) of section 4-182, 
the commissioner may provide notice of suspension or revocation of a 

Substitute House Bill No. 5373 
 
Public Act No. 26-69 3 of 53 
 
license pursuant to this section or section 4-182 to any person licensed 
by or registered with the commissioner by personal delivery, as defined 
in section 4-166. For any firm, association or corporation licensed by or 
registered  with  the  commissioner,  the electronic  mail  address  of  any 
natural   persons   designated   as   a   primary   contact   by   such   firm, 
association  or  corporation  shall  constitute  an  acceptable  means  of 
communication  for  personal  delivery,  and  a  notice  sent  by  electronic 
mail  to  such  primary  contact  at  the  primary  contact's  electronic  mail 
address  shall  constitute  notice  of  suspension  or  revocation  of  such 
license.  For  any  natural  person  licensed  by  or  registered  with  the 
commissioner, the electronic mail address for such licensed or registered 
person  shall  constitute  an  acceptable  means  of  communication  for 
personal  delivery,  and  a  notice  sent  by  electronic  mail  to  such  natural 
person's electronic mail address shall constitute notice of suspension or 
revocation of such license. Any notice provided in accordance with the 
provisions  of  this  section  shall  be  deemed  received  by  such  primary 
contact or natural person on the earlier of the date of actual receipt by 
such primary contact or natural person to whom such notice was sen

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