New York S 1121: Relates to aid for career education

Bill Text

Bill Search and Legislative Information | New York State Assembly 

• 

• 

• 

• 

• 

• 

• 

• 

 Skip to main content 

 New York State Assembly

 Speaker Carl E. Heastie

 --> 
 --> 

 --> 

• 
 Assembly Members 

• 
 Legislative Info 

• 
 Public Hearings 

• 
 Speaker's Press 

• 
 Assembly Reports 

• 
 Committees & More 

• Bill Search Home
• Laws
• Legislative Calendar
• Public Hearing Schedule
• Assembly Calendars
• Assembly Committee Agenda 

 Javascript must be enabled to properly view this page. 

 Bill No.: 

• Summary 
• Actions 
• Committee&nbspVotes 
• Floor&nbspVotes 
• Memo 
• Text 
• LFIN 
• Chamber&nbspVideo/Transcript 
S01121 Summary:

BILL NOS01121 

&nbsp

SAME ASSAME AS A08762

&nbsp

SPONSOROBERACKER

&nbsp

COSPNSR

&nbsp

MLTSPNSR

&nbsp

Add §164-e, Exec L

&nbsp

Requires state agencies to offer an option for a member of the public to speak to a live agency representative when contacting such agency.

Go to top S01121 Actions:

BILL NOS01121 

&nbsp

01/08/2025REFERRED TO FINANCE

05/28/20251ST REPORT CAL.1342

05/29/20252ND REPORT CAL.

06/04/2025ADVANCED TO THIRD READING 

06/13/2025COMMITTED TO RULES

01/07/2026REFERRED TO FINANCE

03/10/2026NOTICE OF COMMITTEE CONSIDERATION - REQUESTED

05/12/2026REPORTED AND COMMITTED TO RULES

Go to topS01121 Committee&nbspVotes:

Go to topS01121 Floor&nbspVotes:

There are no Assembly votes for this bill in this legislative session.

Go to topS01121 Text:

 STATE OF NEW YORK
 ________________________________________________________________________

 1121

 2025-2026 Regular Sessions

 IN SENATE

 January 8, 2025
 ___________

 Introduced by Sen. OBERACKER -- read twice and ordered printed, and when
 printed to be committed to the Committee on Finance

 AN ACT to amend the executive law, in relation to requiring state agen-
 cies to offer the public an option to speak with a live agency repre-
 sentative

 The People of the State of New York, represented in Senate and Assem-
 bly, do enact as follows:

 1 Section 1. The executive law is amended by adding a new section 164-e
 2 to read as follows:
 3 § 164-e. Live agency representatives. Every department, bureau, board,
 4 commission, authority, or any other agency or instrumentality of the
 5 state shall provide an initial option for a member of the public to
 6 speak to a live representative, in real time, when contacted by any such
 7 member of the public using a telephone number designated by the depart-
 8 ment, bureau, board, commission, authority, or any other agency or
 9 instrumentality of the state for contact or receiving inquiries from the
 10 public. Any automated answering system used by a department, bureau,
 11 board, commission, authority, or any other agency or instrumentality of
 12 the state shall begin with an option to speak to a live representative
 13 prior to directing the call through any other numeric prompts.
 14 § 2. This act shall take effect on the one hundred eightieth day after
 15 it shall have become a law.

 EXPLANATION--Matter in italics (underscored) is new; matter in brackets
 [ ] is old law to be omitted.
 LBD03530-01-5

Go to top 

• 

 Sitemap 

 Request Information 

 Directions and Maps