Connecticut HB 5353: AN ACT REQUIRING DATA TRANSPARENCY FOR SELF-DIRECTED HOME CARE PROGRAMS.

Bill Text

LCO 
 
1 of 3 
  
General Assembly  
Substitute Bill No. 5353  
February Session, 2026 
 
 
 
 
AN ACT REQUIRING DATA TRANSPARENCY FOR SELF-DIRECTED 
HOME CARE PROGRAMS.  
Be  it  enacted  by  the  Senate  and  House  of Representatives  in  General 
Assembly convened: 
 
Section 1. (NEW) (Effective July 1, 2026) (a) As used in this section, (1) 1 
"self-directed home care programs" means Medicaid-funded programs 2 
that allow a consumer to hire a personal care attendant, (2) "consumer" 3 
and "personal care attendants" have the same meanings as provided in 4 
section  17b-706  of  the  general  statutes, and (3)  "fiscal  intermediary" 5 
means  the  organization  that  contracts  with  the Department of  Social 6 
Services to  provide  payroll,  taxes  and  administrative  services  for  self-7 
directed home care programs. 8 
(b) Except for public records exempted from disclosure under section 9 
1-210 of the general statutes, the Commissioner of Social Services shall 10 
submit quarterly reports with the following information, commencing 11 
with information from the quarterly period beginning on April 1, 2024, 12 
in accordance with the provisions of section 11-4a of the general statutes, 13 
to  the  joint  standing  committees  of  the  General  Assembly  having 14 
cognizance of matters relating to human services, labor and government 15 
oversight: 16 
(1)  The  most  recent  completed  audited  financial  statements  of  the 17 
fiscal intermediary; 18 

Substitute Bill No. 5353 
 
 
LCO     2 of 3 
 
(2) All personal care attendant timesheet reports, including, but not 19 
limited  to,  reports  containing  the  (A)  number  of  weekly  consumer-20 
approved  timesheets  submitted,  (B)  number  submitted  on  time,  (C) 21 
number  resubmitted  after  correction,  (D)  number  paid  on  time,  (E) 22 
timesheet processing error rate, (F) payroll processing error rate, and (G) 23 
number and amount of penalties levied, on a monthly and weekly basis, 24 
against  the  fiscal  intermediary  for  violating  provisions  of  the  contract 25 
concerning timesheets; 26 
(3)  All  budget,  customer  service  telephone  call  center  and  service 27 
level agreement reports; 28 
(4)  The  number  of  and  average  response  time  to  general  customer 29 
service  requests  and the  amount  and  number  of  penalties  levied, on  a 30 
monthly and weekly basis, against the fiscal intermediary for violations 31 
of the contract concerning response time for customer service requests; 32 
and 33 
(5) The (A) number of telephone calls, voice mail messages, electronic 34 
mail   and   telephonic   text   messages   received   from   consumers   and 35 
personal care attendants, (B) number of instances in which such calls or 36 
messages were responded to in the contractually required time period 37 
and the means of response by the fiscal intermediary, and (C) number 38 
and  amount  of  penalties  levied  against  the  fiscal  intermediary,  on  a 39 
monthly  and  weekly  basis,  for violations  of  the provisions  of  the 40 
contract  concerning  response  time  to  inquiries  from  such  consumers 41 
and personal care attendants. 42 
This act shall take effect as follows and shall amend the following 
sections: 
 
Section 1 
July 1, 2026 
New section 
 
 
GOS Joint Favorable Subst. -LCO  
APP Joint Favorable  

Substitute Bill No. 5353 
 
 
LCO     3 of 3