New Jersey A 3629: Requires State department, agency, authority, or instrumentality thereof to provide link on website for members of public to submit complaints.

Bill Text

A3629 

ASSEMBLY, No. 3629 

STATE OF NEW JERSEY

222nd LEGISLATURE

� 

PRE-FILED FOR INTRODUCTION IN THE 2026 SESSION

Sponsored by:

Assemblyman DONALD A. GUARDIAN

District 2 (Atlantic)

Assemblywoman LUANNE M. PETERPAUL

District 11 (Monmouth)

Co-Sponsored by:

Assemblyman Sauickie

SYNOPSIS

���� Requires State department, agency, authority, or 
instrumentality thereof to provide link on website for members of public to 
submit complaints.

CURRENT VERSION OF TEXT 

���� Introduced Pending Technical Review by Legislative 
Counsel.

��

An Act concerning the submittal of complaints from members of 
the public via State entity websites and supplementing chapter 14 of Title 52 
of the Revised Statutes.

���� Be It 
Enacted by the Senate and General Assembly of 
the State of New Jersey:

���� 1.��� Each State department, 
agency, authority, or instrumentality thereof shall make available on a 
prominent location on its Internet site a link to allow any member of the 
public to submit a complaint to the State entity concerning that entity�s 
performance, customer service, or similar matter of interest to the entity.� 
The head of the State entity shall periodically review the complaints received 
through the website to assess in what manner appropriate actions may be taken 
to remedy matters that caused the complaint.

���� 2.��� This act shall take 
effect immediately.

STATEMENT

���� This bill requires each State 
government department, agency, authority, or instrumentality thereof to make 
available on a prominent location on its Internet site a link to allow any 
member of the public to submit a complaint to the State entity. Under the bill, 
the complaints could be concerning that entity�s performance, customer service, 
or similar matter of interest to the entity. The head of the State entity would 
periodically review the complaints received through the website, and would be 
required to assess in what manner appropriate actions may be taken to remedy 
matters that caused the complaint.